Cookies on the
Fitbit Services
Below are some of the cookies that we and our partners use on the Fitbit services. The specific cookies we use change over time and may vary from those described below. For more information on why we use cookies and the choices you have, please read our Cookie Use statement. Click the “Cookies Settings” button to make choices regarding the cookie types described below.
STRICTLY NECESSARY
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not then work. These cookies do not store personally identifiable information.
| Cookie | Name | Principal Domains | Purpose |
|---|---|---|---|
| Fitbit | currentLocale, ember_simple_auth:session, ember_simple_auth:session:expiration_time, lastIntrospect, sameSiteSetting, JSESSIONID | fitbit.com accounts.fitbit.com community.fitbit.com gam.fitbit.com myhelp.fitbit.com |
For authenticating to the Fitbit service; for managing the user’s session. |
Salesforce, GetFeedback, Ujet, or Khoros |
Salesforce: renderCtx, PicassoLanguageb4cb6cfa-7ad5-4a0b-830d-3e1a460631c8Published, sfdc-stream, apex__customerAuth, inst, LSKey[c]customerAuth, idccsrf, clientSrc, QCQQ, oid, sid, sid_Client, LSKey[c]browsercookie !lithiumSSO, lithiumLogin:xmnuz23762, lithiumSSO%253Axmnuz23762, lithiumSSO%3Axmnuz23762 |
myhelp.fitbit.com community.fitbit.com fitbit.getfeedback.com |
For Fitbit customer support and community services powered by Fitbit’s third-party vendors. |
| Digital River | _cc, dr_locale, dr_currency | fitbit.com | For purchasing Fitbit products from our online storefront. Digital River enables completion of these online transactions and protects against fraud and abuse. |
| YouTube | YSC | youtube.com | For antifraud purposes. This cookie ensures that requests within a browsing session are made by the user and not by other sites. It prevents malicious sites acting without a user’s knowledge and as if they were that user. |
PERFORMANCE
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site and our marketing campaigns for Fitbit products. They help us to know which pages and campaigns are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
| Cookie | Name | Principal Domains | Purpose |
|---|---|---|---|
| Google Analytics | __utmt, __utmz, __utma, __utmc, _ga, __utmb, _gat_UA-, _gat_UA-68400100-1, _ga_VR94Z2XJ0R, _gid | fitbit.com myhelp.fitbit.com |
For measuring performance and user engagement with our website. |
| Comm100 | comm100_visitor_1000358 | healthsolutions.fitbit.com | healthsolutions.fitbit.com For analysing customer engagement. |
| Content Square | _cs_c, _cs_s, _cs_id | fitbit.com | For measuring performance and user engagement with our website. |
FUNCTIONAL
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
| Cookie | Name | Principal Domains | Purpose |
|---|---|---|---|
| Adobe | at_check, mbox, AMCV_##, AMCVS_##, demdex | fitbit.com, demdex.net | For personalising the website content displayed to a user, for example, showing the relevant content for the Fitbit product that the user owns. |
TARGETING
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personally identifiable information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
| Cookie | Name | Principal Domains |
Purpose and Choices |
|---|---|---|---|
Google Ad Manager, Google Ads, Google AdSense, Google Analytics, Google Campaign Manager, Google Display & Video 360, Google Search Ads 360, and/or YouTube |
__gads, _gcl_au, _gclxxxx, _gcl_dc, _gcl_gb, _gcl_aw, GED_PLAYLIST_ACTIVITY, ACLK_DATA, IDE, FLC, RUL, FPAU, 1P_JAR, Conversion, AID, TAID, FPGCLAW, FPGCLGB, _gac_gb_<wpid> | fitbit.com tfitbit.com myhelp.fitbit.com accounts.fitbit.com community.fitbit.com gam.fitbit.com fitbit.getfeedback.com content.fitbit.com healthsolutions.fitbit.com pages.fitbit.com google.com and local variations, e.g. google.de, google.com/ads, google.com/ads/measurement, googleadservices.com, googleadservices.com/pagead/conversion/ doubleclick.net youtube.com |
For showing ads, including personalised ads, and measuring their effectiveness. Fitbit uses Google advertising services for showing ads for Fitbit products. For more information on the cookies used by Google advertising services, please see here. To opt out of ads on Google that are targeted to your interests, use your Google Ads settings. |
| Google Campaign Manager, Google Display & Video 360, Google Ads, and/or Google Search Ads 360 | pm_sess, pm_sess_NNN, aboutads_sessNNN | doubleclick.net google.com |
For security and functionality purposes. |
Google Ad Manager, Google Ads, Google AdSense, Google Analytics, Google Campaign Manager, Google Display & Video 360, and/or Google Search Ads 360 |
ANID, DSID, id | google.com and local variations, e.g. google.de doubleclick.net |
For remembering whether the user has enabled or disabled ad personalisation. |